January 15, 2019

Brent Simmons On Public Bug Trackers:

But opening up the bug tracker to the public is just a way to get bogged down: it’s a way to make worse decisions, and make them more slowly.

This also applies to internal customers. With enough size, you need to have a ticket system, but it should be separate from your bug tracking tool.

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Brent Simmons On Public Bug Trackers: But opening up the bug tracker to the public is just a way to get bogged down: it’s a way to make worse decisions, and make them more slowly. This