Guided Decisions, Not Design Approvals:
My buddy Nav with a great set of notes of how deliver design to a client — and not become a cynic in the process:
With my team, we’ve approached design work with a different set of principles. Of course, we’ve come across clients who are used to an ‘approval based’ design process, but we’ve never worked that way.
These are applicable even if you think of another department as a client. Great read.